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To investigate, resolve and report on complaints received for Property and Savings customers, providing the highest level of customer experience and delivery fair and justified customer outcomes. The complaints handler will be responsible for the handling and response of complaints into the business, as well as interaction with the Financial Ombudsman Service on behalf of the business
The opportunity to support a busy and growing Legal team for a great company.The chance to develop or start your career withing property/housing association legal.
Responsible for pre/post-inspection and reports for responsive repairs, void works and cyclical repairs within the relevant area of operation, consulting and engaging with customers, leaseholders and with internal and external stakeholders in the region.
This position requires a meticulous Compliance Analyst with a keen interest in financial services, particularly in the payments sector. The successful candidate will be involved in risk and compliance duties, ensuring adherence to regulatory requirements.
Customer Service - Claims & Complaints Adviser, Reading: This role is to handle calls and correspondence professionally, investigate thoroughly and promptly, and utilise available resources to ensure effective, timely, and personalised resolutions for various customer inquiries.
We are seeking a diligent KYC Analyst for our Global Capital Markets team.
The transaction monitoring team will provide the ability for The Company to service clients of different entities. The team incorporate different regulatory requirements into their procedures and ensure a standardised approach is adopted to prevent human error and enable scale.
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